Broadband Network Monitoring
The Ultimate DOCSIS and PON Network Monitoring Solution with AI
Cable Plant Monitoring (CPM) is now NetworkHawk, bringing broadband network monitoring into the modern age. NetworkHawk is a real-time network device monitoring tool for your DOCSIS and PON networks. NetworkHawk is made up of multiple modules, each designed to tackle different broadband network monitoring challenges. In modules or collectively, NetworkHawk allows you to readily see network problems, troubleshoot customer access issues, and easily deal with difficult management efforts. With the addition of PONHawk and PONHawkAI, NetworkHawk becomes a complete suite of tools for the modern broadband network.
Along with the more traditional monitoring approach, NetworkHawk includes NoiseHawkAI and PONHawkAI, bringing AI power to your monitoring, and finding the most difficult sources of frustration for operators today: Upstream (and Downstream) HFC noise, and PON-based soft faults. Because of the sheer volume of data required to analyze and locate these faults, AI-based engines are used to locate these network faults.
Monitoring your DOCSIS network and CPE. Expert tools to monetize your Cable Network by keeping your customers online and happy.
Using AI to locate and troubleshoot upstream noise and impairments quickly and easily. Utilize guided troubleshooting through AI to maintain consistent technical diagnosis.
Monitoring and correcting issues in your PON network with advanced metrics and KPIs. Solve problems unique to a PON network with a more complete monitoring solution.
Locating and troubleshooting hard and soft network impairments specific to your PON network - using the most efficient AI toolset.
CPM still lives within NetworkHawk, handling the task of monitoring all of your DOCSIS Cable Modems, EMTAs, Wireless Gateways, and the corresponding Cable Modem Termination Systems (CMTS).
CPM includes CableLabs Proactive Network Maintenance (PNM) integration, as well as industry-first HFC Upstream Noise detection with the Network NoiseHawkAI module. PNM adds proactive monitoring to CPM's real-time, reactive and historical network monitoring software toolbox.
The CPM module includes DOCSIS PNM functions like Tap Energy, Frequency Magnitude, Tap Phase, Frequency Group Delay, Symbol Rate/Micro Reflection Level, Frequency Phase, used to identify groups of impaired modems and identify their source on a system map. Also included are downstream and upstream Full-Band capture, Main Tap Compression and much more. These PNM tools show these metrics from CM and CMTS perspectives. Overall, PNM gives operators a view into network components and impairments that allows for the ultimate preventative maintenance to keep customers happy and to reduce truck rolls and inbound call center.
Highly Scalable
The NetworkHawk infrastructure has been designed to be massively scalable, with support for millions of CPE. Scalable architecture supports any number of administrators or operators running the NetworkHawk software, creating a centralized view of the health of the network, and leading to coordinated, accelerated troubleshooting and problem-fix operations. Through the distributed capabilities of the system, NetworkHawk can be used at many sites, while being managed from central locations. Our dependable DOCSIS and PON network monitoring software with AI can work for you. Call Promptlink for more information today.
Modular Design
The NetworkHawk software is built around a modular design and architecture that includes API’s, allowing NH to be easily tailored to integrate with any applications in your OSS environment.
Fast and Efficient
NetworkHawk stores and manages the network device information in an embedded object database, for optimum performance. NH runs on Linux-based platforms and can be run in a VM environment or standard server deployments.
The NetworkHawk monitoring software is easy to install, to operate, and to get to a high return on your investment!
Enterprise Level Application
NetworkHawk is designed from the ground up to be a scalable enterprise application that helps you:
- Manage your network efficiently, thereby controlling network operational costs.
- Increase the network uptime, helping to increase revenues.
The bottom line = a more profitable business.
NetworkHawk is a network management software that:
- Polls and/or passively collects information from the DOCSIS and PON network
- Gathers and displays device status
- Creates alerts and alarms, grouping them into "issues", thereby minimizing notifications, and focusing your efforts on keeping your customers happy and your speeds fast
- Stores data for later analysis
- Links to other internal systems through a powerful API library, to help aggregate data into BI systems.
Hierarchical network displays in NetworkHawk monitoring software show at-a-glance network component status. By drilling-down and selecting individual items, you see a detailed view of parameters for nodes, amplifiers, cable modems, eMTA, CMTS, ONTs, ONUs, OLTs and other equipment. System map integration provides a deep-dive look at network impairments, allowing for speedy diagnosis, while AI-based troubleshooting "coaching" can be customized to your company's processes.
DOCSIS and PON Network Monitoring Software with AI Functionality
PONHawk monitors all of the key elements of your PON network
Some key features include:
- Support for various OLT brands, from ZTE and Huawei to other major brands
- A NOC view, showing a high-level view of the health of your PON network
- OLT PON port utilization monitoring
- ONT/ONU device information and condition, providing visibility into individual CPE in your network
- An issue tracking system, which groups alarms into individual incident reports
- Visual views of the network and all components' topology, including geo-coordinates
- ONT/ONU traffic usage reports, which provide a source for capped billing
- Wi-Fi management, which gives you the power to assist users in managing Challenging Wi-Fi environments
Overall, PONHawk closely watches your PON network, and provides you with all the tools to keep it running smoothly and profitably.
PONHawkAI is about to be released, offering an unprecedented way to locate soft faults in a PON network.
PONHawkAI helps operators of fiber networks find soft and hard faults in their networks by using the power of AI to sift through data and properly identify and localize these soft faults:
- Power & Signal Issues: Low transmit power, high reflectance
- Splitter Issues: Uneven power distribution, aging-induced insertion loss
- Component Aging: Degradation of lasers and detectors
- Connector Issues: Loose or contaminated connectors, moisture intrusion
- Fiber Cable Problems: Microbends, excessive bending, mechanical strain
- Environmental Factors: Temperature variations, fiber aging, rodent/bird damage
These are only a few of the soft faults that PONHawkAI helps you locate in your PON network.
PONHawkAI will give you and your technicians easy diagnosis and localization of these faults, along with directions showing where to go and what to look for. Some samples technician views are shown below.
Find answers to your questions about Promptlink's Broadband Testing and Network Monitoring Solutions
