Monitoring and Diagnostics

Set of integrated tools for proactive cable network monitoring, diagnostics and customer support that support design, deployment and on-going management of DOCSIS compatible networks.

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Industry-leading test platform that provides Cable MSO warehouses with the ultimate tool to test and verify the functionality of DOCSIS cable modems and PacketCable EMTAs.

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Robust operational tool for use in active, dynamic provisioning of DOCSIS cable modems and PacketCable™ devices in the demanding Multiple System Operators’ (MSO) environment.

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Firmware Management

Network management tool that specifically supports real-time upgrades to CM firmware, automates and streamlines the process of maintaining the operational firmware (sometimes referred to as software) in the CMs in the field.

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News Headlines

New!Promptlink Communications officially launches Set-Top Box Testing Platform. Read press release >

Promptlink Communications announced the release of its Integrated Provisioning System (IPS). IPS is targeted at small-to-medium size cable operators, and combines provisioning capabilities, customer management and network monitoring information in a single application. Read press release >

Promptlink Communications releases enhanced 48-EMTA capability for Cable Modem Test Platform™. Read press release >

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